What is the most critical component in a scooter rental business? Most of you will think of the scooters your users will ride on. That’s true, but a partial one. How will your customers know the scooters of your rental business are the best if they can’t book that scooter because your app is lagging or, in the worst-case scenario, not letting them book the scooter? An app for sharing scooter business is one of the core pillars. Therefore, we will discuss why e-scooter app development can make or break your business!Â
What’s the need for an efficient e-scooter app?
If you have ever rented out a vehicle or booked a cab, you know the importance of an app. Any error or delay in the app directly impacts customer satisfaction and, like a domino effect, your sales, brand image, and brand loyalty. Let’s discuss why you should focus on ride-sharing app development irrespective of what vehicle you are renting out!
Attract and retain more usersÂ
Imagine you need to reach a location ASAP, and the other modes of transport can be too crowded or time-consuming to travel in traffic. So, you decide to use a sharing scooter and move through the jam-packed road to reach the place in time. However, as you open the app, it lags, and the booking process takes FOREVER! What would be your immediate reaction? Switching to some other e-scooter rental company and never using that app again. Research suggests that 65% will switch to other brands after a bad experience. Therefore, a smooth operating app is the key to attracting and retaining more users.Â
Boost fleet utilization and ROI
What’s the use of having a brand new scooter resting on the pickup location if the customer doesn’t see it on the app? The performance of the electric scooter application impacts your e-scooter’s ROI. By offering an efficient e-scooter app, your users will find all the nearby scooters and book them effortlessly. The app will record the data regarding the demand for e-scooters to help you rebalance the fleet.Â
Provide easy customer serviceÂ
Your app can be the most helpful point of contact for your users. Whether reviewing, understanding user behaviour or resolving their grievance, your app helps you provide the best support for better customer satisfaction. Listening to the customer’s needs enables you to build loyalty. That’s why 83% of customers feel more loyal to brands acting on their complaints. So, an efficient app is a must to connect with your customers, provide them with services and take feedback.Â
So, we understand why you need an e-scooter-sharing app. But how do you get one? There are two choices for you. You can either build it from scratch by investing a hefty sum of money and time or subscribe to a scooter-sharing software like Eazy Ride with comparatively less money and quick access without any responsibility of maintaining the code. If you want more control over the app features and the operations, e-scooter app development is better. So, let’s understand the process of developing an electric scooter-sharing mobile app.Â
What’s the process of e-scooter app development?Â
You must consider many technical and marketing aspects when developing a scooter-sharing app from scratch. Squillion Tech has helped many companies build apps and thus use its insights to create subscription-based software. The following are the most critical steps in building an efficient and error-free e-scooter app for your rental business.Â
Do a thorough market researchÂ
We know that when you think of developing an app, your first instinct is to kickstart a hunt for the best e-scooter sharing app development company. Well, it is the most crucial step, but there are a few things that you should know before you approach a developer. It is what services you need from the ride-sharing app development company. You need to know what features, UI/UX designs, and finesse you need in your app.Â
Therefore, research on your part is critical for the development project’s success. Do primary research on the competition, government regulation, and the customer’s needs to understand the market trends, add necessary features, and identify any unique selling points you can offer for a competitive advantage.
Create a checklist of features you want in your escooter appÂ
Once you have researched your market, you’ll need to create a list of features you need in your e-scooter app. It is a crucial step because once you approach a developer, one of the main questions they’ll ask is about the features you want in the app. While you can ask them for suggestions based on their experience, having insights on the market can help you speed up the design process for the app.Â
The following are a few must-have features of the Electric Scooter Rental application. You can add more features based on the government rules or your needs.Â
User profile management
User profiles are essential not only for the users to track their information and record their ride history but also for the companies to know that their users are legal citizens and meet the legal requirements of riding an e-scooter. In many countries, the rules for operating an e-scooter differ based on the rider’s age, speed limits, helmets, and license requirements. For example, in the US, you might need a valid licence to ride an electric scooter in Florida, but not if you are in Washington. So, based on the state, you need to verify if the user is legally allowed to ride the e-scoter. In such cases, a user profile manager can help you make the verification process more manageable for the user.Â
Real-time maps for finding and riding scootersÂ
The map is the soul of any e-scooter rental business. The map allows users to find the e-scooters nearby and reach them to unlock and use. Furthermore, a live map showing the best route to reach their location with less ETA can help you improve user satisfaction and boost business growth. Integrating IoT devices and geofencing allows you to offer the best real-time maps to find the scooter and ride it easily.Â
Error-free QR scannerÂ
You might think this point didn’t need to be said out loud; everyone knows that an e-scooter mobile app needs a QR scanner. However, not all QR scanners work efficiently. So, you must ensure that the IoT devices included in the scanning process are error-free and offer quick access.Â
Efficient payment gatewaysÂ
Nobody likes to spend more than a few minutes (not more than 2-3 mins at the max) to make the payment during rush hour. So, add as many popular payment gateways as possible to your app. It allows you to target more users and offer them multiple payment alternatives for a quick payment without any hassle.Â
Customer support panelÂ
A customer support feature is necessary for your app to connect with your audience and listen to their reviews and complaints. It allows you to improve your service and win the trust of your customers.Â
Select a credible e-scooter sharing app development companyÂ
Here is the most critical yet crucial task of the e-scooter sharing app development process: selecting the right e-scooter app developer. The experience and expertise of the developer can make or break your project. An experienced developer like Squillion Tech can help you create an efficient app layout to engage the user with UI/UX designs and make user flow easy. You can look for developers for e-scooter app development in the USA, UK, India, or any country based on their experience and service cost. Ensure that the expectations from this development process and the post-deployment services they offer are communicated and written down.Â
Build the timeline and project outlineÂ
Once you have selected the e-scooter sharing app development company, you have to discuss your project with the developers. It all starts with you deciding the features and the UI/UX design of the app, and based on that, you can ask the developer for the following:Â
The cost of the project: The final cost of the e-scooter app development depends on factors like developers’ expertise, the project’s complexity, third-party integration cost, and more.Â
The timeline of the project: What is the time required to build the project, from the planning to the final testing? Depending on the project’s complexity, this time can change!Â
The workflow of the project: The flow of the project and the communication during the development should be clarified beforehand to avoid confusion and mishaps.Â
Test run the app for efficient e-scooter app developmentÂ
The final step before launching the app to a wider audience is to test it for improvements. After the debugging, launch the app to a limited number of users (test run) for reviews and improvements. These users can test the user flow, features, sleep of loading, and more.Â
Launch the app and maintain it!Â
Once you test-run the app and make the necessary changes, you are all set to launch the product in the market. With the help of the development team, you can launch the app and scale it when the demand grows. Create marketing campaigns aligning with the market trends and listen to the complaints and needs of your users to increase your customer base!
Squillion Tech: We help you build a robust app that retains users!Â
Squillion Tech is an E-Scooter Sharing App development company helping scooter rental businesses from across the globe. From developing a scooter-sharing app from scratch to building a subscription-based software, Eazy Ride, we can help you manage your operations like a pro. Our team of skilled developers create error-free code and engaging UI/UX design to help you attract and retain users.Â
In the e-scooter app development process, you get the following:
- Expert insights on e-scooter app developmentÂ
- Transparent policiesÂ
- Consistent communicationÂ
- Training your team to use the softwareÂ
- Post-deployment maintenance and support servicesÂ
If you want to ditch the hassle of developing software, you can subscribe to our Eazy Ride, the e-scooter rental software solution with a customizable user app! The subscription prices are minimal, and the service is impeccable. Contact us and try it yourself!Â
ConclusionÂ
The success of an e-scooter rental business depends on its scooter and the user app. The e-scooter app is the first, and mostly the only, point of contact with your company. The app is used to find, book, and unlock the ride and also make the payment. So, the efficiency of the user app is non-negotiable. That’s why you need to pay close attention to the e-scooter app development process, including researching the market for necessary and beneficial features and layout of the app. Next, find a reliable e-scooter sharing app development company to help you create a clear outline of the project and deliver a well-tested product. Test the app with limited users for reviews and improvement and then launch it in the market. If you want to save yourself from the hassle of development and launch your business ASAP, subscribe to an efficient Scooter Sharing Software like Eazy Ride. Eazy Ride by Squillion Tech offers you admin software and a user app to help you install a complete solution to manage your business. The bonus part, we can also help you get authority over the source code. Want to know how? Contact us; we are eager to help you!